Aftermarket Returns
Complete Warranty Information
Download warranty policy and statements for detailed terms, conditions, and claim procedures.
Aftermarket Return and Warranty Form
Before completing this form, be ready to upload pictures when you go to next screen.
PREFERRED PICTURES:
FOR "NON SERVICE" DEFECTS:
If issue is visual, take a picture of the problem area. If the issue is not visual, take a picture of how the issue was found (e.g. Gauge being used to verify dimension).
FOR “IN SERVICE” FAILURES:
We would like to receive many pictures of the failure to help us understand the issue. Below is a list of preferred pictures that will help evaluate your warranty claim.
- Several shots of the failed brake drum. Inside the drum surface and around the pilot area.
- Close up of drum pilots and wheel pilots on the hub
- The back side of the hub looking for indications of a leaking seal.
- Several shots of the brake linings.
Before completing this form, be ready to upload pictures when you go to next screen.
PREFERRED PICTURES:
FOR "NON SERVICE" DEFECTS:
If issue is visual, take a picture of the problem area. If the issue is not visual, take a picture of how the issue was found (e.g. Gauge being used to verify dimension).
FOR “IN SERVICE” FAILURES:
We would like to receive many pictures of the failure to help us understand the issue. Below is a list of preferred pictures that will help evaluate your warranty claim.
- Several shots of the failed brake drum. Inside the drum surface and around the pilot area.
- Close up of drum pilots and wheel pilots on the hub
- The back side of the hub looking for indications of a leaking seal.
- Several shots of the brake linings.
